Browse some of our Frequently Asked Questions from customers who are evaluating if Velpic is a fit for their business.
Have a question that isn’t mentioned here? Contact us.

How is Velpic different from other LMS software?
  • No contracts. There are no sign-up fees (or hidden fees) and you’re not stuck in a contract. For specific pricing FAQ’s, check this out.
  • Cloud-based. No downloads, uploads, backups, upgrades, or maintenance costs. All you need is a web browser or mobile phone.
  • Mobile accessible. Manage and view training from mobile companion apps on your phone or tablet.
  • Single-sign on. Easy single-sign on integrations so you don’t need to juggle multiple logins or manually add users.
  • Virtual reality viewer. Take advantage of immersive training experiences with the mobile virtual reality viewer app.
  • CPD supported. Assign CPD points to a lesson for Continuing Professional Development accreditation and certification.
Can Velpic integrate with my existing HRIS systems?
Yes, you can use our Rest API to create custom integrations, set up Webhooks to stream events from Velpic into another system, or use Zapier to integrate Velpic with other solutions.
Does Velpic support single-sign on?
Yes, if you have an existing user management system that supports SAML and/or SCIM, simply adding new users gives them instant access to Velpic when they join your organisation. G Suite, OKTA, MS Office 365 and AzureAD are all supported, and Velpic also has a single-sign on integration with ADP.
Can I use Velpic to train or educate customers or prospects?
Yes, aside from employee training, Velpic customers often use the platform to educate external partners or customers on their products, services or other processes. It can even be used as a sales tool for professionals looking to visually demonstrate their company’s offerings to prospects.
Does Velpic support SCORM content?
Yes, Velpic supports SCORM 1.2 content, and we have scheduled support for SCORM 2004 and Tin Can in the coming months. We understand that many organisations have a catalog of valuable training content in SCORM formats, but encourage customers to replace these older formats with rich and engaging video lessons which are the future of virtual learning.
What type of content files work in Velpic?
Velpic supports PDF, DOC/DOCX, RTF, ODT, PAGES, TXT, PPT/PPTX, ODP uploads. You can also upload footage from a 360-degree camera to create Virtual Reality lessons.
Can I ensure my confidential HR policy and other training documents are secure when uploaded into Velpic?
Your documents are secure because Velpic is hosted on Amazon Web Services (AWS) which uses multiple data centres. Your data is protected by SSL certificates during transmission and only you can access the files that you upload into your company’s platform.
Is it possible to sell learning content on Velpic?
Yes, you can generate new income streams while sharing your expertise when you become a Velpic Content Partner. You can also use our Developer API to create an application that integrates your own payment gateway with the Velpic platform to distribute content to clients. Simply pay for your own Velpic subscription and charge your customers for content through your own payment gateway.