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Customer Loyalty Effect

Description:

Why is Customer Loyalty important?

Did you know if you can increase customer retention rates by just 5%, you can increase profits by a whopping 95%. Turn customers into loyal fans; ditch the loyalty cards and treat customers like rock fans.

Creating loyal fans comes down to one thing: great customer service. Use our tips to increase customer loyalty.

Who is it for?

Managers seeking strategies to improve employee customer service skills.

Employees and representatives in customer support who want to understand the importance of customer loyalty.

Duration: 5:18
Created by: Learning Heroes
AUD $1.05 - $3.00
Number of Seats Price per Seat
1 - 24 $3.00
25 - 99 $2.70
100 - 499 $2.55
500 - 999 $2.40
1000 - 1499 $2.00
1500 - 1999 $1.35
2000 - 2499 $1.13
2500+ $1.05

 

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