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Occupational Violence in Healthcare


This course will provide an understanding of:

  • the nature of occupational violence, or OV, in healthcare settings, including prevalence, scope and cost
  • the associated legal and policy frameworks concerning OV in healthcare settings
  • steps you can take to prepare for and prevent incidents of OV, including the environment-situational-patient (ESP) risk assessment framework
  • the assault cycle
  • steps you can take to manage a person progressing through each phase of the assault cycle
  • things you can do to help manage violent individuals, and
  • the key responsibilities of employees and employers in the event of an OV incident.

Target audience

This course is suitable for professionals who work in health care in Australia.

Duration: 95 minutes
Created by: e3Learning
AUD $35 per user

$35 per user (excl. GST) for 1-30 users

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